Yes. We release the results on the next day. A specimen received (for example) on Monday will be processed on the same day, and the results will be released to you on Tuesday. The exception is Saturday. If we receive a specimen from your office on Saturday, you will get the test results on Monday.

Please, submit your information on our website and send us an e-mail requesting the kits. They will be delivered to your clinic free of charge within 1-2 days.

No! Pet Preferred Diagnostics provide you with a prepaid priority mail envelope. Just follow the instructions that are included in the kit.

You can put two kits in one envelope.

You can put two or more serum samples in one box. However, do not forget to appropriately mark the tubes with serum samples and include the corresponding requisition forms in the envelope.

No cool pack is necessary.

It is not a problem. Please, keep the serum sample refrigerated and ship it at your convenience. The serum sample can stay in refrigerator at +4 C o for up to a week.

It is very sensitive. Our test detects 8 antibodies to Borrelia burgdoferi at the early and later stages of infection in a single sample with 100% sensitivity. Please see the test details here.

We will send you an e-mail containing the results in PDF format. We can also Fax the results to your office upon your request.

Allergies are the second most common reason owners bring in their dogs to veterinarians. It’s also one of the most common complaints from cat owners. Ear infections and hot spots are often due to underlying allergies, so allergy issues can many times be a top concern for pet owners and a reason why they visit veterinarians.

Yes. We accept serum samples from other countries. Please contact us for instructions.